Can you hear me? Exploring young people’s experiences of help seeking on and offline

Young women between the ages of 16-24 are the most likely group to experience relationship abuse, yet the least likely to seek help from support services. We know there are many services out there but the number of young people contacting them, in particular relationship abuse services, does not reflect the true number of those experiencing it.

This report, written by Tender, reviews the barriers to accessing these services and looks at how young people can be better supported.  We look primarily at online support services, comparing them to telephone helplines and other sources of support. In order to get a deeper understanding of these issues we used various methods of primary and desk based research. We have consulted with 160 young people through an online questionnaire. We have held focus groups with 30+ young people in between the ages of 15-23, and we have interviewed two organisations both of which provide online support services.

This paper was developed, coordinated and written by young women for young women.

Youthline – Public report

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